DOCUMENT:Q165817  21-DEC-1999  [exchange]
TITLE   :XCLN: Unable to Open NetBEUI Connection with Shiva
PRODUCT :Microsoft Exchange
PROD/VER:WINDOWS:4.0
OPER/SYS:
KEYWORDS:kbusage

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The information in this article applies to:

 - Microsoft Exchange Windows 3.x client, version 4.0 
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SYMPTOMS
========

When you use ShivaRemote version 3.59 in the Exchange client, you may receive
the following error message when you initially connect with a RAS server:

   Unable to open NetBEUI connection; NetBIOS name conflict detected.

CAUSE
=====

No default protocol has been set in Windows for Workgroups Network Setup.

RESOLUTION
==========

To resolve this problem, set the default protocol to NetBEUI:

 - In Control Panel Network, click Network Setup, and then click Drivers, and
   set the Default Protocol to NetBEUI.

Additional query words:

======================================================================
Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange400 kbExchangeClientSearch kbZNotKeyword3
Version           : WINDOWS:4.0

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