DOCUMENT:Q175567 09-DEC-2000 [exchange] TITLE :XCLN: Upgrading to Outlook 8.03 Does not Remove Exchange Icons PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:8.03 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook, Exchange Server Edition, version 8.0, used with: - the operating system: Microsoft Windows versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== If Microsoft Exchange has been installed in a custom program group, (such as "My Exchange Client"), instead of the default group called Microsoft Exchange and you upgrade to Microsoft Outlook and choose the same program group where Microsoft Exchange is installed, an empty program group called Microsoft Exchange is created. Also, the old Microsoft Exchange icons are not removed from the original program group. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Outlook for Windows 3.x, version 8.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. MORE INFORMATION ================ In some cases, this behavior may be desirable. Because the old Exchange icons are not removed when the new Outlook icons are added to the old program group, users can run either the old Exchange client or new Outlook client, or both. If Microsoft Outlook client is installed in the same directory as the Exchange client, it is assumed that Microsoft Exchange will no longer be used. Therefore, the following icons can be manually deleted from the program group: Microsoft Exchange MS Exchange Services Inbox Repair Tool Microsoft Exchange Setup ShivaRemote Setup Microsoft Schedule+ The empty Microsoft Exchange program group that was created by the Microsoft Outlook installation will also need to be deleted. Additional query words: setup win16 3.1 3.11 wfw workgroups ====================================================================== Keywords : Technology : kbOutlookSearch kbExchangeSearch Version : WINDOWS:8.03 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.