SMS: Forced Disconnect Not Available on NetWare Distribution Servers

ID: Q202063

The information in this article applies to:

SYMPTOMS

If a client has a file open when a distribution process tries to copy files to the target distribution servers, the distribution may fail or go into an endless retry cycle.


WORKAROUND

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).


With Systems Management Server 1.2, a registry option was introduced to force a disconnection of the client so the distribution phase could complete. The registry entry is located at:


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SMS\Components\SMS_Despooler
The Use Forced Disconnect parameter should have a value of 1.


STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.


MORE INFORMATION

This setting is still available in Systems Management Server 2.0. However, this setting only applies to Windows NT distribution servers, and not to Novell NetWare distribution servers.

For additional information about how to force disconnect Windows NT distribution servers, please see the following article in the Microsoft Knowledge Base:

Q128458 SMS Despooler Does Not Support Forced Installation and Upgrade


The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodsms sms20 novel novell 


Keywords          : kbSMS200 kbSMS200bug kbDespooler kbNovell kbbug2.00 
Version           : winnt:1.2,2.0
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: February 20, 1999