FIX: Network Discovery Using SNMP May Fail to Discover Device

• Microsoft Systems Management Server version 2.0

SYMPTOMS

When using Simple Network Management Protocol (SNMP) to discover resources with Network Discovery in Systems Management Server 2.0, you may notice that not all clients are discovered as expected. If partial data has already been discovered for the client through SNMP, then a Discovery Data Record will not be created even if Network Discovery can obtain complete discovery information from the Address Resolution Protocol (ARP) cache of a device through SNMP.

This means that if initial SNMP discovery process does not get the subnet mask from a client through SNMP, it will discard information retrieved from a devices ARP cache even if it contains this information.

CAUSE

This is caused by a flag being set during the Network Discovery cycle when a client is first discovered. This flag causes Network Discovery to discard any other information retrieved through SNMP.

RESOLUTION

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. This problem has been corrected in the latest U.S. service pack for Systems Management Server version 2.0. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. This problem has been corrected in the latest U.S. service pack for Systems Management Server version 2.0. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodsms

Keywords          : kbSMS200 kbSMS200bug kbSMS200fix kbDiscovery 
Version           : winnt:2.0
Platform          : winnt 
Issue type        : kbbug 

Last Reviewed: July 9, 1999