SMS: Pentium 2 Processor Detected as 486DX on OS/2 Clients

ID: Q193015

The information in this article applies to:

Microsoft Systems Management Server version 1.2

SYMPTOMS

On computers with Pentium 2 processors, INVOS2 reports the processor as a 486DX.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

   http://support.microsoft.com/support/supportnet/default.asp

The English version of this fix should have the following file attributes or later:

   Date       Time               Size    File name   Platform
   ----------------------------------------------------------
   08/17/98   02:32pm            151,981 Invos2.exe   (x86)

NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q154871
   TITLE:      Determining If Your Product Is Eligible for No-Charge
               Technical Support

STATUS

Microsoft has confirmed this to be a problem in Microsoft Systems Management Server version 1.2.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

MORE INFORMATION

To manually install the hotfix, perform the following steps on the Systems Management Server site server:

1. In the <SMS_root_directory>\Site.srv\Maincfg.box\Client.src\X86.bin

   directory on the site server, replace the Invos2.exe file with the
   version obtained from the hotfix.

   NOTE: You can perform Step 1 automatically by using Hotfix.exe with the
   provided Hotfix.ini file.

2. The file will be replicated at the next Maintenance Manger work cycle to

   all Systems Management Server logon servers to the SMS\Logon.srv\X86.bin
   directory. When that occurs, the clients can be updated.

   To update the clients, either manually run Upgrade.bat on each client,
   or follow the instructions in the following article in the Microsoft
   Knowledge Base:

      ARTICLE-ID: Q166771
      TITLE     : SMS: How to Force Site-Wide Client Updates

Additional query words: warp prodsms IBM

Keywords          : kbbug1.20 
Version           : WINNT:1.2
Platform          : winnt
Hardware          : x86
Issue type        : kbbug
Solution Type     : kbfix

Last Reviewed: September 23, 1998