SMS: Software Inventory Fails for Multiple Office 97 Files

ID: Q188043

The information in this article applies to:

SYMPTOMS

When the client Inventory Agent (for example, Invwin32 and/or Invdos) performs a software inventory, it will scan the local drives for files that match the criteria defined in the Inventory Package properties.

If you create an Inventory Package to search for multiple files that exist in the same directory on the client, Systems Management Server will only report the first file that is found. This occurs regardless of the search logic. It makes no difference whether you use the AND operator or the OR operator.

Software inventory does not continue to search the directory for other files that have been defined. If multiple files are present, only the first file defined in the Software Inventory package will be displayed in the client's Packages icon in Personal Computer Properties.

WORKAROUND

Create a separate Software Inventory package for each file that you need to locate.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2.

Additional query words: prodsms

Keywords          : smsadmin smsinv 
Version           : WINNT:1.2
Platform          : winnt
Issue type        : kbbug
Solution Type     : kbpending

Last Reviewed: July 1, 1998