DOCUMENT:Q152344 30-MAR-1999 [exchange] TITLE :XCLN: Winsock Application Starts When Exchange Client Starts PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0,5.0 OPER/SYS: KEYWORDS:kb3rdparty ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 - Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install a Microsoft Exchange client for Windows 3.x on a computer that is running both the IPX/SPX and TCP/IP network protocols, even if you configure the Microsoft Exchange client to use just the IPX/SPX protocol, when you start the Microsoft Exchange client, it will make a call to Winsock.dll. This might cause a Winsock application to attempt to dial the modem that it is configured to use. RESOLUTION ========== You can also remove the winsock application from the path statement. MORE INFORMATION ================ Removing TCP/IP from the binding order will not resolve this problem. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft Exchange clients listed at the beginning of this article. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 2. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K If SP2 does not seem to fix this issue, you may need to add the following line to the MAPISVC.INF file to disable Winsock: [MSEMS_MSMail_Section] 66180003=01000000 To disable both Winsock and the IPX protocol, use this line: [MSEMS_MSMail_Section] 66180003=03000000 Once you add either of these lines, you will need to create a new profile with the original profile's settings. Additional query words: tcp tcpip ip sockets autodial faq proxy exclnfaq ====================================================================== Keywords : kb3rdparty Technology : kbExchangeSearch kbExchange500 kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400Win95 kbExchange500Win95 Version : WINDOWS:4.0,5.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.