XADM: Admin Program Quits Unexpectedly When Creating Newsfeed

ID: Q192748

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

When you create a newsfeed in the Microsoft Exchange Server 5.5 Administrator program, the program may terminate unexpectedly after you import an active file from an Internet Service Provider (ISP). A progress dialogue will appear briefly and then the Exchange Server Administrator program will terminate. No events are logged or crash dumps produced.

CAUSE

The active file contains a list of all newsgroups that the ISP will be supplying through this newsfeed. If the name of one of these newsgroups exceeds 578 characters, then this problem will occur.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q191014
   TITLE     : XGEN: How to Obtain the Latest Exchange Server 5.5 Service
               Pack

The English version of this fix should have the following file attributes or later:

   Component: Administrator Program

   File Name   Version
   ----------------------
   Admin.exe   5.5.2315.0

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 2.

Keywords          : exc55sp2fix
Version           : WinNT:5.5
Platform          : winnt
Issue type        : kbbug
Solution Type     : kbfix

Last Reviewed: December 31, 1998