XADM: Cannot Specify Destination Server Name in the Restore Information Dialog Box

• Microsoft Exchange Server, version 4.0

SYMPTOMS

When you attempt to restore the information store from a backup tape to a different server, the Destination Server box on the Restore Information dialog defaults to the original server name and does not allow you to make changes. The Erase All Existing Data option, the Private option, and the Public option are dimmed.

CAUSE

The problem occurs if you selected both the directory service and the information store to be restored.

WORKAROUND

To work around the problem, select only the Information Store option.

MORE INFORMATION

If you need to restore the information store to a server other than the one used for backup, you must change the name of the destination server. When you choose both the directory service and the information store to be restored, the Restore Information dialog has two pages. One is the preferences for the directory service and the other is the preferences for the information store. Note that the group box title is "Set 1 of 2" for the directory store. This group box does not allow changes.

Additional query words: gray grayed grey greyed out not available unavailable

Keywords          : XADM 
Version           : WINDOWS:4.0
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: April 7, 1999