XADM: Custom Recipients Cannot Be Accessed via IMAP or POP3 Client

ID: Q173776

-------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server versions 5.0, 5.0 SP1, 5.0 SP2, and 5.5 -------------------------------------------------------------------------- SYMPTOMS ======== The following events may be logged in the Microsoft Windows NT Application Event Log during an attempt to log on to a custom recipient from an IMAP client: Event ID: 1023 Source: MSExchangeIS Private Type: Failure Audit Category: Logons DOMAIN\username was validated as /o=OrgName/ou=SiteName/cn=Recipients/cn=mailboxname but was unable to log on to /o=OrgName/ou=SiteName/cn=Recipients/cn=mailboxname. Event ID: 13003 Source: MSExchange IMAP4 Type: Error Category: Authentication Logon attempt from 1.1.1.1 to username/mailboxname has failed: EcDoPrivateLogon() call failed with error Logon failure. Event ID: 11202 Source: MSExchange IMAP4 Type: Success Audit Category: Authentication An IMAP4 client 1.1.1.1 successfully logged on to the mailbox username/mailboxname. This last event is only logged if Diagnostics Logging for the Authentication category is set to at least minimum. The following event may be logged in the Application Event Log during an attempt to log on to a custom recipient from a POP3 client: Event ID: 13003 Source: MSExchange POP3 Type: Error Category: Authentication Logon attempt from 1.1.1.1 to username/mailboxname has failed: EcGetMailboxDN() call failed with error. The requested mailbox is not available on this server. CAUSE ===== A custom recipient object on a Microsoft Exchange Server computer does not have a physical mailbox associated with it. Therefore, it is not possible for a POP3 or IMAP client to access a custom recipient object on a Microsoft Exchange Server computer. This behavior is by design. MORE INFORMATION ================ None of the protocols listed on the Protocols tab of a custom recipient

Keywords          : kbusage XADM 
Version           : 5.5,5.0,5.0 SP1,5.0 SP2
Platform          : WINDOWS 
Issue type        : 

Last Reviewed: December 2, 1997