XADM: Deleted Items not Moved after a Moveuser

• Microsoft Exchange Server, version 5.5

SUMMARY

A feature of Exchange Server 5.5 is Deleted Items Retention. Users who delete their messages can recover those deleted items during the Deleted Item Retention time window set by an Exchange Server administrator.

When a user is moved from one server within a site to another using the MoveUser function of the Exchange Server Administrator program, all of the user's Inbox data is moved with the exception of the Deleted Items.

MORE INFORMATION

When a user deletes a message from his or her Deleted Items folder, and Deleted Item Retention is enabled, the message will be 'soft deleted.' This means that it is basically hidden, but still resides in the user's server mailbox until the retention period is up.

When a mailbox is moved using the Exchange Server Administrator program, the retained Deleted Items cannot be moved, and are simply 'hard-deleted' during the next Exchange Server information store maintenance period.

It is recommended that Exchange Server administrators who use this feature send a note to their users prior to moving a mailbox so that users can look at the retained deleted items, and recover anything they feel they may want. Some users may choose to recover all the retained items, go through the move, and then delete them again after they are on the new server. This method will result in no loss of functionality.

Additional query words: dumpster moveuser missing

Keywords          : 
Version           : WINNT:5.5
Platform          : winnt 
Issue type        : kbinfo 

Last Reviewed: April 23, 1999