DOCUMENT:Q180679 18-JUL-2001 [exchange] TITLE :XCON: Encapsulated Message Properties May Be Lost PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:1.0,5.0,5.5;winnt:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Exchange Development Kit (EDK), version 5.0 - Microsoft Exchange Server, version 5.5 - Extended Messaging Application Programming Interface (MAPI), version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== A gateway developed for Microsoft Exchange Server 5.5 that calls iTnef::ExtractProps from the Exchange Development Kit (EDK) may not process all of the properties of an attachment's encapsulated message when the encapsulated message's PR_DISPLAY_TO property size is greater than 1024 bytes. When this happens, an encapsulated message may be missing the body of the message. A gateway is just one example of a program that can experience this problem. Any program that uses the iTnef::ExtractProps method from the EDK may encounter this problem. CAUSE ===== While iTnef::ExtractProps is processing the properties of the encapsulated message, OpenProperty is called and returns MAPI_E_NO_ACCESS if the property size is greater than 1024 bytes. When this happens, processing of the encapsulated message stops. It will resume with the properties immediately following the encapsulated message. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server, version 5.5. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ================ Mapi32.dll has been changed to continue processing when this error occurs. ====================================================================== Keywords : Technology : kbEDKsearch kbAudDeveloper kbMAPISearch kbExchangeSearch kbExchange550 kbZNotKeyword2 kbEDK500 Version : WINDOWS:1.0,5.0,5.5;winnt:5.5 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.