XADM Store.exe Working Set Performance Counter Keeps Growing

ID: Q184699

The information in this article applies to:

Microsoft Exchange Server, versions 4.0, 5.0, 5.5

SYMPTOMS

The Working Set performance counter keeps increasing under a moderate load. When the load has subsided, the counter remains constantly high. It does not decrease memory used.

CAUSE

The Store.exe process has a counter called "Working Set." This counter displays the current amount of RAM used by the information store code and its related data. When memory is reserved, it does not free until the process is stopped and restarted; however, if Windows NT swaps some of these pages from RAM to disk, the performance monitor value will decrease to reflect the change in the amount of RAM being used by the information store.

This is by design.

MORE INFORMATION

This memory is just reserved, not allocated. If the server is under stress from another application, these pages will be swapped to the page file to free up RAM, which will reduce the Working Set size.

Additional query words: PerfMon MSEXHCHANGEIS Information Store


Keywords          : XADM 
Version           : WINDOWS:4.0,5.0,5.5
Platform          : WINDOWS 
Issue type        : kbbug

Last Reviewed: April 8, 1999