XADM: Unable to Reply to Messages After Exchange 5.5 Post- SP1 Store Hotfix Is Applied

ID: Q193123

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

After you apply an Exchange Server 5.5 post-SP1 hotfix to the store component (any build between 2232.x and 2402.0 of Store.exe), users may be unable to reply to messages in their Inbox. When users reply to a message, the From: field automatically appears in the message header and is populated with the name of the originator of the message. Attempting to send this reply results in an "access denied" error message.

CAUSE

This problem was introduced by a previous fix to the store component.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have a version number equal to or greater than shown for the following files:

Component: Information Store


   File Name    Version
   -----------------------
   Gapi32.dll   5.5.2402.0
   Mdbmsg.dll   5.5.2402.0
   Store.exe    5.5.2402.0

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 2.

Additional query words: corrupt bad regression


Keywords          : exc55sp2fix XADM 
Version           : WinNT:5.5
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: April 20, 1999