XCLN: Excel Translator Unable to Recognize File

ID: Q191596

The information in this article applies to:

• Microsoft Outlook Windows 95/98 client, version 8.5
• Microsoft Outlook Windows NT client, version 8.5

SYMPTOMS

When you attempt to import a Microsoft Excel (.xls) file into Microsoft Outlook 98, you may encounter the following error message:

   An error has occurred in the Microsoft Excel translator while
   getting the contents of a file system.

   The file <path\filename> was not recognized.  The Microsoft Excel
   translator was unable to recognize this file. It could be the wrong
   file, a version of the file type which is not supported by this
   translator, or the file might be corrupt.

CAUSE

The .xls file specified is open and in use by Microsoft Excel or another program.

WORKAROUND

Close Microsoft Excel or any other program using the .xls file and retry the import procedure.

Version           : WINDOWS:8.5
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: August 26, 1998