XCON: MTA Stops with a Database Server Internal Processing Error
ID: Q196852
|
The information in this article applies to:
-
Microsoft Exchange Server, versions 5.0, 5.5
SYMPTOMS
The message transfer agent (MTA) stops with a database server internal
processing error. Before the MTA stops, it issues the following event in
the Ev0.log:
Message NMI2051: Internal Processing Error, severity 16
(BASE RTSE(47) Proc 70) mm-dd-yy hh:mm:sspm
Illegal get from element 5CE90801 at offset 102
The element address and offset in the event may vary, but the thread in
question is always RTSE.
CAUSE
The MTA stopped because it had received a truncated checkpoint on this
association from the peer MTA, and this error was treated as unrecoverable.
RESOLUTION
Exchange Server 5.0
A supported fix that corrects this problem is now available from Microsoft, but
it has not been fully regression tested and should be applied only to systems
experiencing this specific problem. If you are not severely affected by this
specific problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.0 service pack
that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information on support costs, please go to the following
address on the World Wide Web:
http://www.microsoft.com/support/supportnet/overview/overview.asp
The English version of this fix should have the following file attributes or later:
Component: Message Transfer Agent (MTA)
| File name |
Version |
|---|
| Address.dll |
5.0.1461.76 |
| Dbserver.sch |
N/A |
| Dcprods.cat |
N/A |
| Ems_rid.dll |
5.0.1461.76 |
| Emsmta.exe |
5.0.1461.76 |
| Infoblog.cfg |
N/A |
| Infoplog.cfg |
N/A |
| Infotlog.cfg |
N/A |
| Infoxlog.cfg |
N/A |
| Mmiext.dll |
5.0.1461.76 |
| Mtacheck.exe |
5.0.1461.76 |
| Mtamsg.dll |
5.0.1461.76 |
| P2.xv2 |
N/A |
| P3.tpl |
N/A |
| P772.tpl |
N/A |
| X400om.dll |
5.0.1461.76 |
| X400omv1.dll |
5.0.1461.76 |
NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.
For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:
Q154871
Determining If You Are Eligible for No-Charge Technical Support
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server versions 5.0 and 5.5.
Additional query words:
dbserver
Keywords :
Version : winnt:5.0,5.5
Platform : winnt
Issue type : kbbug
Last Reviewed: August 3, 1999