XCON: On Receiving Messages from Mail.D, Attachment Names Are Incorrectly Matched.

ID: Q166598

The information in this article applies to:

Microsoft Exchange Server, version 5.0

SYMPTOMS

Microsoft Exchange Server users may receive ATT.DAT attachments, when sent from Mail.D client software for the Mail.X X.400 system clients. The received attachments do not have their appropriate names assigned to them. The message body, consisting of the actual content, falsely gets an attachment name assigned. This only occurs when the message transfer is over 1984 X.400 links and the message body-parts are bilaterally defined.

CAUSE

The routine handling Mail.D messages does not correctly correlate attachments with their names, if the Mail.D body-part is bilaterally defined.

STATUS

Microsoft recognizes the need for interoperability with the Mail.X X.400 system. This feature is included in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

MORE INFORMATION

Mail.X is a 1984/1988 X.400 system developed by Siemens Nixdorf Informationssysteme (SNI). The 1984 client software used with Mail.X is called Mail.D. Mail.D users have the ability to transfer attachment filenames via a 1984 X.400 link, using the option OCIS (Office Communication and Informat on System, also developed by SNI). This results in several body-parts being generated:

OCIS

Mail.D manifest, made up of attachment filenames (if attachments are present) and the actual message body

If present ATTACHMENT (for example, Filename.txt)

Microsoft engineering implemented a special routine within the MTA, for interoperability reasons, to handle this specific kind of message. This routine is responsible for two things:

Matching the attachments with their respective filenames.

Creating the message text without having the attachment names included.

In rare cases, the above-mentioned body-parts are being sent as Bilateral_BP (BP14). Usually they are defined as IA5 or TTX (Teletex) and handled correctly, i.e. without the need to apply the fix discussed in this article. The following describes the error case and the results of the fix in more details. It is assumed that a message has been sent to an Exchange user containing the text MESSAGE_TEXT. Attached to the message is a file. Its name throughout this example is Filename.txt and contains the text ATTACHMENT_TEXT.

In the error case, the message received on the Exchange side consists of the following parts:

The attachment named Filename.txt. In the error case, Filename.txt consists of the actual message content, which would be MESSAGE_TEXT in our example.

A second attachment named ATT.DAT. The second attachment would always be named ATT.DAT. It contains the original attachment's (Filename.txt) contents, i.e. ATTACHMENT_TEXT in this example. The OCIS body-part is correctly discarded.

After applying the fix described herein, Exchange Server users will receive the message containing the attachment Filename.txt and an additional attachment X400.TXT. The attachment Filename.txt now contains correctly ATTACHMENT_TEXT. X400.TXT represents the original message containing the text MESSAGE_TEXT. X400.TXT cannot be converted to a specific body-part, because there is no indication within the original message which type of text (for example, IA5, ISO 6937 or ISO 8859-1) the content is made up of. Using X400.TXT instead of ATT.AT as the second attachment' s filename allows the receiving user to double click the file and read its contents. Due to the fact that no further conversion can be performed it might be possible for the content of X400.TXT to appear garbled.

The fix includes additional .dbg files. These files contain symbolic information and are not needed for normal operation of Exchange Server. However, you should keep these files on hand, in case Microsoft Technical Support asks you to install them for troubleshooting.

Mail.X is manufactured by SNI, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.


Keywords          : kbusage kbbug5.00 kbfix5.00.sp2 XCON 
Version           : winnt:5.0
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: May 7, 1999