Err Msg: Initialization of the Dynamic Link Library

ID: Q199430


The information in this article applies to:


SYMPTOMS

When you attempt to start the Microsoft Exchange Server Internet Mail Connector running on Windows NT Server version 4.0, the administrator may receive the following error message:

drwatsn32.exe - DLL Initialization Failed
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Initialization of the dynamic link library
<drive>:\%SystemRoot%\system32\USER32.dll failed. The process is terminating abnormally.
Where '%SystemRoot%' is the directory that Windows NT Server version 4.0 is located and 'drive' is the disk drive that it is installed on.

When you attempt to start Internet Mail Service on a computer running Exchange Server 5.0 and Windows NT 4.0, the administrator may receive the following error message:
Dr. Watson for Windows NT
-------------------------
An application error has occurred and an application error log has been generated.

Msexcimc.exe

Exception: Access violation (0xc0000005), Address: memory_address
Where 'memory address' is the actual address of the memory violated.

When you attempt to start the Exchange Server 5.5 Internet Mail Service on a computer running Windows NT 4.0, the administrator may receive the following error message:
WMS Idle: msexcimc.exe - Application Error
------------------------------------------
X The instruction at "0x004467c8" referenced memory at "0x00000000". The memory could not be written.


CAUSE

The X.400 E-mail Address for the Administrator's Mailbox of the Internet Mail Connector has been removed.


RESOLUTION

To resolve this problem, perform the following steps:

  1. Right-click Internet Mail Connector, then click Properties.


  2. Select a new Administrator's mailbox, or recreate the X.400 E-mail Address for the existing Administrator's mailbox manually from the mailbox properties E-mail Addresses tab.



MORE INFORMATION

Microsoft Exchange Server 4.0 uses X.400 as its backbone. Therefore, an X.400 E-mail Address is required for all Exchange Server users.

Additional query words: admin smtp recipients container error 1067


Keywords          : 
Version           : winnt:4.0,5.0,5.5
Platform          : winnt 
Issue type        : kbprb 

Last Reviewed: March 9, 1999