XFOR: Exchange DSS Gets Event ID 133, 143, 168 Errors in Dirsync Cycle

• Microsoft Exchange Server, versions 4.0, 5.0, 5.5

SYMPTOMS

The directory synchronization (dirsync) process fails when approximately 150 containers or more are set to be exported to more than one Microsoft Mail for PC Networks requestor. The process works for the first requestor, but fails with the second and subsequent requestors; they fail to get their updates. The following errors may be seen in the application event log when the logging level for the MSExchangeDX category is set to Maximum in the properties for the directory synchronization service:

Event ID: 143
Description: Unable to update the remote dirsync entry 233 in directory service.

Event ID: 133
Description: Error DS_Service_error , problem DS_E_ADMIN_LIMIT_EXCEEDED returned by the Microsoft Exchange DS. (thread 0).

Event ID: 168
Description: State information could not be updated. Duplicates may be sent or received during the next synchronization cycle for remote dirsync 233. (thread 452)

CAUSE

This problem is due to a Jet page size limitation.

Jet limits page size to 4 KB. Jet tries to store all the information for a record in the page. If the combined data exceeds the page size, the data is stored elsewhere, and a 6-byte pointer is stored in the original page. Once you add enough values/attributes, Jet can no longer add anything else, so it generates this error.

WORKAROUND

Reduce the number of containers exported to MS Mail (PC) requestors during dirsync to a number below 100.

Additional query words:

Keywords          : 
Version           : winnt:4.0,5.0,5.5
Platform          : winnt 
Issue type        : kbprb 

Last Reviewed: August 3, 1999