XFOR: Internet Mail Service Does Not Clean Up Temp Files When Shutdown During Transfer

ID: Q190709

The information in this article applies to:

SYMPTOMS

When the Exchange Server Internet Mail Service has an open connection with another host for incoming mail to Exchange Server, and the Internet Mail Service is stopped while there is no data coming across the line, the Internet Mail Service will leave the temporary file with only the Internet Mail Service headers. When the service is restarted, this temporary file is not removed.


STATUS

Microsoft has confirmed this to be a problem in Exchange Server version 5.0.


MORE INFORMATION

Although these temporary files are "stranded," they do not represent lost mail. The sending host will try to deliver the mail later, because the entire transaction was not completed. These stranded files can be deleted if necessary, without impacting the Internet Mail Service performance.

Below is a sample of what you should see in the stranded temporary file: 


   [ASCII 247]   ImCr        [ASCII 160][ASCII 216]MK[ASCII 250][ASCII
   233][ASCII 188]        test.dns.microsoft.com test.dns.microsoft.com
   <user@ms.com>   c=US;a= ;p=Microsoft;l=RAYDEN9711051951WKA6D6YM
   X            9B        h[ASCII 216] h[ASCII 216]
   <administrator@charlotte.microsoft.com>  DEN> roEwLsReceived: from
   test.dns.microsoft.com by Rayden.Microsoft.Com with SMTP (Microsoft
   Exchange Internet Mail Service Version 5.0.1458.49)
   id WKA6D6YM; Wed, 5 Nov 1997 14:51:27 -0500 


Keywords          : 
Version           : WINDOWS:5.0
Platform          : WINDOWS 
Issue type        : kbbug

Last Reviewed: April 29, 1999