XFOR: OVVM Connector Sends Incorrect Location Info in Meeting Request

ID: Q214763

The information in this article applies to:

SYMPTOMS

Exchange Server users may find that upon receiving a meeting request from a host user (OVVM), the Location information is incorrect. This will occur when the original host user does not specify a Location field in the meeting request; the OV/VM (PROFS) connector uses a value from a previous meeting request containing Location information.


CAUSE

This is the result of a bug during the parsing of the meeting request by the OV/VM (PROFS) connector. Note that this bug only applies to the Web 2 or later version of the OV/VM (PROFS) connector.


RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.5 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp
The English version of this fix should have the following file attributes or later:

Component: PROFS


File Name Version
Lsvmhc.dll 5.5.2543.0


NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:
Q154871 Determining If You Are Eligible for No-Charge Technical Support


STATUS

Microsoft has confirmed this to be a problem in Exchange Server 5.5 for the Intel and Alpha versions.


MORE INFORMATION

The following text version of the meeting request illustrates the Location field:

Subject: Meeting to discuss financial report
Location: Conference Room 1001

Start: Thu 1/21/99 10:00 AM
End: Thu 1/21/99 11:00 AM
Show Time As: Tentative
Recurrence: (none)
Meeting Status: Not yet responded
Required Attendees: Euro 11 (VMX); Jimmy Cricket
To: EURO11 --MICROSFT European Clown 11 JIMMYC --EFONSC5

Requester: European Clown 11
Date to be scheduled: 01/21/99
Starting time: 10:00
Ending time: 11:00

Location: Conference Room 1001
Subject: Meeting to discuss financial report
Purpose: See Subject.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Additional query words: PROFS, meetings, location info. 


Keywords          : 
Version           : winnt:5.5
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: August 3, 1999