XFOR: Member's Properties Modifed After They Move to a Different Channel

ID: Q224456


The information in this article applies to:


SYMPTOMS

When a user leaves a channel and then joins a different channel on the same Microsoft Exchange Chat Service computer, the object identifier (OID) associated with his or her member record does not change. If you send a command that modifies a channel member's properties before he or she leaves the original channel, but the command is not received by the server until after the user joins the new channel, the user's properties are still modified. For example, if you use the MODE +O command to give operator privileges to a user in a channel, but the user moves to a different channel before the command is received by the server, the user is still given operator privileges when the command is received.


RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.5 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp
The English version of this fix should have the following file attributes or later:

Component: Chat Server

File name Version
Chatsvc.exe 5.5.2503.0


NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:
Q154871 Determining If You Are Eligible for No-Charge Technical Support


STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.


MORE INFORMATION

After you apply the fix, if the channel specified in the command is not the same as the channel that the user is currently a member of, the user's properties are not modified.

Additional query words:


Keywords          : 
Version           : winnt:5.5
Platform          : winnt 
Issue type        : kbbug 

Last Reviewed: June 28, 1999