XGEN: Helpful Tips and Suggestions for Applying Exchange Server Service Packs

ID: Q235978


The information in this article applies to:


SUMMARY

This article provides general information about applying service packs for Microsoft Exchange Server. This information can help you avoid problems that may arise during the installation process and help make the installation process as smooth as possible. The following topics are discussed:


MORE INFORMATION

Before Applying a Service Pack

Before you apply a service pack for Exchange Server:

Applying a Service Pack

While you are applying a service pack, you may be prompted to overwrite an existing file on your hard disk. When this occurs, you should only overwrite the existing file if the new file is a later version. If the new file is not a later version, you should not overwrite the existing file.

In addition, a message may be displayed indicating that the Update program could not copy a file to your hard disk because an existing file is already open. When this occurs, you may be able to work around the problem by renaming the existing file on your hard disk, and then clicking Retry.

For information about problems that may occur if the server is being monitored using a server monitor while you are applying a service pack, please see the following article in the Microsoft Knowledge Base:
Q177221 XADM: Errors Occur During Exchange Service Pack Upgrade

Additional query words:


Keywords          : exc4 exc5 exc55 
Version           : winnt:4.0,5.0,5.5
Platform          : winnt 
Issue type        : kbinfo 

Last Reviewed: June 28, 1999