XWEB: Contact Form Fails to Appear in Public Folder with Netscape 4.04

ID: Q194642

The information in this article applies to:

Microsoft Exchange Server, version 5.5 Service Pack 1
Microsoft Outlook HTML Form Converter

SUMMARY

When using the Outlook Web Access (OWA) client to create and view a custom HTML Contact Form that has been posted to a public folder, the custom contact may never appear in the public folder when viewed using Netscape Navigator 4.04.

Creating the contact with Internet Explorer, or posting the custom contact to a personal folder results in the contact displaying correctly.

This behavior will occur only if the following conditions are met:

The custom HTML Contact Form has been saved to a public folder.

The custom Contact Form contains a list box control where no value has been selected by the user.

- and -

The HTML Contact Form has been created using Netscape Navigator 4.04.

The custom contact never appears in the appropriate folder, an error message is never generated, and the contact appears to never have been created.

MORE INFORMATION

Netscape 4.04 appears to be interpreting a list box that is bound to the Expiration field as "expired," when no value is selected by the user for that list box control.


Keywords          : 
Version           : WINDOWS:5.5
Platform          : WINDOWS 
Issue type        : kbinfo

Last Reviewed: June 14, 1999