XWEB: OWA Send Note Applet Doesn’t Display Scroll Bars, Buttons

ID: Q197875

The information in this article applies to:

• Microsoft Outlook Web Access, version 5.5

SYMPTOMS

When you use the Send Note function of Microsoft Outlook Web Access (OWA), the scroll bars and the "Send" or "Check Names" buttons of the Send Note applet may disappear.

CAUSE

This can occur if the browser is running in a 640x480 pixels display mode. The Send Note applet is too large for the browser to display in 640x480 mode. Use the scroll bars on the browser to allow the entire Send Note page to scroll in and out of view.

RESOLUTION

Change the display setting to be at least 800x600 pixels.

WORKAROUND

Use the browser scroll bars to view information that has been moved off of the screen, or change the display setting to at least 800x600 pixels.

STATUS

This behavior is by design.

MORE INFORMATION

The browser will not scroll with text because it is being added in the Send Note applet. Instead the scroll bars in the applet will be used to navigate the text being entered.

Version           : WINDOWS:5.5
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: December 23, 1998