DOCUMENT:Q156440  13-JAN-2000  [exchange]
TITLE   :XCON: Message Stuck in MTA When Using RAS Connector
PRODUCT :Microsoft Exchange
PROD/VER:winnt:4.0
OPER/SYS:
KEYWORDS:kbusage

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The information in this article applies to:

 - Microsoft Exchange Server, version 4.0 
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SYMPTOMS
========

When you attempt to send a message via a Microsoft Exchange RAS Connector and
the Phone Book Entry field of the connector's property page contains a Chinese
character, the message will remain in the Microsoft Exchange Message Transfer
Agent (MTA) and will not be delivered to the recipient.

WORKAROUND
==========

Replace the Chinese character with an English character.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange version 4.0.
We are researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.

Additional query words:

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Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange400 kbZNotKeyword2
Version           : winnt:4.0

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