DOCUMENT:Q181513 01-APR-1999 [exchange] TITLE :XCON: MTA DRAS Connection Terminates With 1294 and 9316 Events PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== The Microsoft Exchange Server 5.5 message transfer agent (MTA) may fail to maintain a connection over a DRAS connection. Events similar to the following may appear in the Application event log: Event: 1294 Source: MTA An association with entity /O=MICROSOFT/OU=THEFORCE/CN=CONFIGURATION/CN=CONNECTIONS/CN=DAGOBAH TO PLEASUREDOME ended abnormally. [4 1 0 0 PLATFORM KERNEL 16 130] (10) Event: 9316 Source: MTA An RPC communications error occurred. No data was sent over the RPC connection. Locality table (LTAB) index: 4. Windows NT error: 1783. The MTA will attempt to recover the RPC connection. [BASE IL PIPE RAS 24 230] (12) CAUSE ===== The Windows NT error 1783 in Event 9316 equates to "Bad Stub Data." This problem occurs when the number of messages in the outbound DRAS connector's queue exceeds the DRAS connector's configured threshold. By default, the Threshold value is set to 50. When the queue exceeds this threshold, an additional association is generated. However, the sending MTA passes an invalid context handle to the receiving MTA, which terminates the connection because the handle is invalid. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.