DOCUMENT:Q152914 29-MAR-1999 [exchange] TITLE :XCON: MTA Terminates Unexpectedly with Event ID 2050 PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 4.0 Service Packs 1, 2 ------------------------------------------------------------------------------- SYMPTOMS ======== Under certain circumstances The Microsoft Exchange Message Transfer Agent (MTA) may terminate unexpectedly with the following error message: message NMI2050: Internal Processing Error, severity 16 (BASE XFER-IN(21) Proc 9) 06-27-96 02:03:05pm Illegal put to element A48E6500 at offset 31081 CAUSE ===== This problem occurs when the MTA has received a corrupted or incorrectly encoded message from a remote MTA. For example, if the MTA receives a message, the actual content length of which is "x," but the encoded content length was "100x", the MTA will terminate unexpectedly with the Event ID 2050. RESOLUTION ========== In order to resolve the problem, the corrupted or incorrectly encoded message must be removed from the remote MTA's queue, and the Exchange MTA must be restarted. STATUS ====== Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 4.0 Service Pack 1 (SP1) and Service Pack 2 (SP2). Additional query words: ====================================================================== Keywords : kbusage Technology : kbPTProdChange kbExchangeSearch kbZNotKeyword2 Version : winnt:4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.