DOCUMENT:Q177886 21-MAR-1999 [exchange] TITLE :XCON: MTA Terminates With 218x, 2143, 2171, and 9405 Events PRODUCT :Microsoft Exchange PROD/VER:4.0 5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The Microsoft Exchange Message Transfer Agent (MTA) versions 4.0 and 5.0 may terminate unexpectedly with Events ID's similar to the following in the Windows NT Event Viewer Application log: 9405 An unexpected error has occurred which may cause the MTA to terminate. Error: Access violation (0xc0000005) at Address 0x58af88 writing to 0x49. [BASE DELIVER 38] (16) 2171 An MTA database server error was encountered while reading an attribute. Called from XAPI. Procedure: 44. Database error code: ODXOINIU - Object does not exist. Object at fault: 0600004E. Attribute identifier: 18. Value number: 1. Referenced object: 00000000 (00000000 => N/A). Referenced object error 0. [DB Server DELIVER 38 26] (14) 2188 An MTA database server error was encountered while deleting an object. Called from XAPI. Procedure 109. Database error code: ODXOINIU - Object does not exist. Object at fault: 00000000. [DB Server DELIVER 38 9]1 109 ODXOINIU - Object does not exist 00000000 DB Server DELIVER 38] (14) 2187 An MTA database server error was encountered while attempting to unlock an object which is not locked. Called from XAPI. Procedure 235. Object at fault: 0600004E. [DB Server DELIVER 38 58] (14) 2189 An MTA database server error was encountered while getting a number of values for an object. Called from XAPI. Procedure: 235. Database error code: ODXOINIU - Object does not exist. Object at fault: 0600004E. Attribute identifier: 6. Referenced object, 00000000 (00000000 => N/A). Referenced object error 0. [DB Server DELIVER 38 124] (14) 2186 An MTA database server error was encountered while locking an object. Called from XAPI. Procedure 235. Database error code: ODXOINIU - Object does not exist. Object at fault: 0600004E. [DB Server DELIVER 38 57] (14) 105 An MTA database server error was encountered. [MTA SUBMIT 17 223] (14) 62 A delivery failure occurred for the message with message transfer service identifier . X.400 reason code unable-to-transfer. Diagnostic content-too-long. Contact Microsoft Product Support Services. [0 MTA SUBMIT 17 112] (12) 3144 An internal MTA error occurred: message submit failure. Object ID: 0600004E. Entity name: /o=MS/ou=GUITARS/cn=Configuration/cn=Servers /cn=BRASS_KITTEN/cn=Microsoft Public MDB. [XAPI DELIVER 38 109] (12) 62 A delivery failure occurred for the message with message transfer service identifier C=US;A= ;P=GE;L= BRASS_KITTEN-971105182614Z-409. X.400 reason code unable-to-transfer. Diagnostic content-too-long. Contact Microsoft Product Support Services. [0 MTA SUBMIT 17 112] (12) 2171 An MTA database server error was encountered while reading an attribute. Called from MTA. Procedure: 88. Database error code: ODXFATAL - Internal or Application Error. Object at fault: 0600004F. Attribute identifier: 10. Value number: 1. Referenced object: 00000000 (00000000 => N/A). Referenced object error 0. [DB Server DELIVER 9 26] (14) 2143 A fatal MTA database server error was encountered. Call Microsoft Product Support. Unrecoverable error: ODXFATAL - Internal or Application Error. About to terminate. Called from MTA. Procedure 88. Object ID: 0600004F. Attribute ID: 10. Attribute value number: 1. Referenced object: 00000000 (00000000 => N/A). Referenced object error 0. [1 DB Server DELIVER 9 101] (16) 2172 An MTA database server error was encountered while rewriting an attribute. Called from MTA. Procedure: 73. Database error code: ODXFATAL - Internal or Application Error. Object at fault: 0600004F. Attribute identifier: 10. Value number: 1. Referenced object: 0600004E (00000000 => N/A). Referenced object error 2103. [DB Server SUBMIT 17 75] (14) MORE INFORMATION ================ The faulting thread's stack may look similar to the following in a DRWTSN32.LOG: FramePtr RetAddr Param1 Param2 Param3 Function Name 06b1ff4c 00443e4b 005e3226 02abc514 06b1ff8c EMSMTA!oxpmroer+0x178 06b1ff5c 0048f375 b1ffb826 00f95044 000005f0 EMSMTA!oxpmrocv+0x6b 06b1ff8c 004802dc 00f95044 0110fdc0 00000026 EMSMTA!oxpmrcv+0x505 06b1ffb8 77f04f2c 00000026 00f95044 0110fdc0 EMSMTA!sbpiwbep+0x5c 06b1ffec 00000000 00480280 00000026 00000000 KERNEL32!BaseThreadStart+0x51 When restarting the MTA, MTACHECK will be run which will move the corrupted object out of the way. This will allow the MTA to start successfully and normal operation should resume. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server, version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Microsoft has confirmed this to be a problem in Microsoft Exchange Server, version 4.0. A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Product Support Services for more information. Additional query words: ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbExchange400 kbZNotKeyword2 Version : 4.0 5.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 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