DOCUMENT:Q155695 03-APR-1999 [exchange] TITLE :XCON: Replication Over X.400 Backbone Might Fail PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When a Microsoft Exchange X.400 Connector is used to connect two or more Microsoft Exchange Sites over a corporate X.400 backbone, replication might fail. CAUSE ===== This can happen because initial replication places the name of the other Microsoft Exchange Server's Directory in the X.400 P1 recipient name. When the name of the Microsoft Exchange Site or Organization contains characters that are not printable in the Microsoft Exchange Server computer's character set, the address becomes invalid in X.400 terms. A Microsoft Exchange Message Transfer Agent (MTA) in a backbone which acts as a hub between two or more Microsoft Exchange Servers might refuse the message. This is true even if the Site Addressing is changed to a correct value. MORE INFORMATION ================ An example of an invalid address is: C=US;A=TELECOM;P=COMPANY;O=ABC;DDA.TYPE=MSXCHNGE;DDA.VALUE=ABC_XYZ where the underscore in the DDA.VALUE is not printable in the Microsoft Exchange Server computer's character set. WORKAROUND ========== This only happens when you use characters that are not in the printable- string character set in Microsoft Exchange Organization and Site names and when an X.400 backbone refuses the message. It is not an issue when connecting to Microsoft Exchange Servers directly. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in the latest Microsoft Exchange Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: conformance ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange400 kbZNotKeyword2 Version : winnt:4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.