DOCUMENT:Q156844 13-JAN-2000 [exchange] TITLE :XCON: Subject Line of Message Is Truncated to 40 Characters PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0,5.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If a custom form or a message containing a subject length greater than 40 characters and a message class other than "IPM.Microsoft Mail.Note" is submitted into Microsoft Exchange Server through the Microsoft Mail Interchange (MSMI), the subject line of the message is truncated to 40 characters. CAUSE ===== During the FIPS to MDBEF conversion for message classes other than "IPM.Microsoft Mail.Note," the MSMI maps the subject line from the FIPS header into the MAPI property PR_Subject, instead of the subject line in the body of the message. The FIPS header subject field is limited to 40 characters. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server versions 4.0 and 5.0. This problem was corrected in the latest Microsoft Exchange Server 4.0 and 5.0 U.S. Service Packs. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base: " SERVPACK" (without the quotation marks) Additional query words: ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange500 kbExchange400 kbZNotKeyword2 Version : winnt:4.0,5.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.