DOCUMENT:Q170055 10-MAY-2001 [exchange] TITLE :XCON: Unable to View MTA Queue PRODUCT :Microsoft Exchange PROD/VER::4.0,5.0,5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to view the Microsoft Message Transfer Agent (MTA) Queues in the Microsoft Exchange Administrator Program, the following error may occur: Microsoft Exchange Administrator You do not have the permissions required to complete the operation. Microsoft Exchange Directory ID no: DS_E_INSUFFICIENT_ACCESS_RIGHTS CAUSE ===== To view the MTA Queues in the MTA Properties, an administrator must have at least the 'Admin' role at the Site level. View-Only Admin does not have permission to view the MTA Queue. WORKAROUND ========== To workaround this issue, grant the user the 'Admin' role at the Configuration or Server level. Additional query words: c103113c ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2 Version : :4.0,5.0,5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.