Determining If You Are Eligible for No-Charge Technical Support

ID: q154871

Determining If Your Product Is Eligible for No-Charge Technical Support

To determine if your product is eligible for no-charge technical support, see the Support Options listed by product at the following address on the World Wide Web:

   http://support.microsoft.com/support/supportnet/default.asp

Standard no-charge support covers most Microsoft products. If your Microsoft product was preinstalled or distributed with your computer, you are not eligible for no-charge support. Instead, your primary source for support is the personal computer manufacturer who provided your Microsoft software. For information on how to contact your original equipment manufacturer (OEM) for support, see the following address on the World Wide Web

   http://support.microsoft.com/support/webresponse/pid/oem.asp

or refer to the documentation that came with your personal computer.

Keywords          : kbpolicy
Issue type        : kbinfo

Last Reviewed: August 3, 1998