XFOR: Access Violation Reading DBCS Chars from Reason Field

ID: q164719

The information in this article applies to:

SYMPTOMS

Microsoft Chat Server encounters a fatal error (access violation) after it attempts to restart the service if the reason for banning the user is created using the Japanese double byte character set (DBCS) characters.

RESOLUTION

Chatsvc.dll has been modified to permit the Japanese (DBCS) characters. Upgrade the system with Service Pack 1 (SP1) for MCIS. This updates the Chatsvc.dll file.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Commercial Internet System version 1.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Commercial Internet System version 1.0. For information on obtaining the Service Pack, query on the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q183062
   TITLE     : MCIS 1.0 Service Packs 1 and 2 Information
Version           : 1.0
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbfix

Last Reviewed: November 20, 1998