XFOR: Cannot Send SSL Messages after Installing New Certificate

ID: q195084

The information in this article applies to:

• Microsoft Commercial Internet System version 2.0
• Microsoft Windows NT Server 4.0, Terminal Server Edition

SYMPTOMS

If you install the Simple Mail Transfer Protocol (SMTP) service on a computer running Microsoft Windows NT Server 4.0 Service Pack 3, and then install a new certificate, you may be unable to send messages that require Secure Sockets Layer (SSL) authentication through the SMTP service.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

   Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Microsoft Commercial Internet System version 2.0. This problem was first corrected in Windows NT 4.0 Service Pack 4 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Keywords          : NT4SP4Fix 
Version           : WINNT:2.0
Platform          : winnt
Issue type        : kbbug
Solution Type     : kbfix

Last Reviewed: April 9, 1999