DOCUMENT:Q175845 13-MAR-1999 [exchange] TITLE :XFOR: Attachment Icon Changes When Forwarding Msg to Notes PRODUCT :Microsoft Exchange PROD/VER:WinNT:5.5 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you forward a message with an attachment from an Outlook client to a Lotus Notes client, the attachment icon may change to a default blank icon. The attachment file name will be visible. When you open the attachment, the correct application opens and displays the information. CAUSE ===== This is an existing functional limitation. The PR_ATTACH_RENDERING attribute is not set on inbound messages into Exchange. Thus, the default icon is used when the attachment is forwarded to Lotus Notes. Outlook and other Windows clients can display the correct icon based on the file extension. No functionality is lost, and corruption does not occur with the attachment when you view it in Lotus Notes. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : WinNT:5.5 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.