DOCUMENT:Q157941 09-APR-1999 [exchange] TITLE :XFOR: Attachment Moved When Sent Over MS Mail Connector PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use an English Microsoft Mail client running on Korean Windows 3.1 to send a message containing Korean characters to another English Microsoft Mail client running on Korean Windows 3.1, the Korean characters can be viewed correctly by the recipient. However, when the message contains an attachment and it is sent from a Korean Microsoft Exchange client running on Korean Windows NT 3.51 to an English Microsoft Mail client running on Korean Windows 3.1, the attachment's position in the message is modified and some Korean characters will be garbled. This occurs when the Microsoft Exchange MS Mail Connector is used to connect English Microsoft Mail to Microsoft Exchange Server. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in the latest Microsoft Exchange Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ================ To transfer messages containing Korean characters between an English Microsoft Mail client running on Korean Windows 3.1 and a Korean Microsoft Exchange client through the Microsoft Exchange MS Mail Connector, the Primary Language for Clients property of the Microsoft Exchange MS Mail Connector must be set to Korean(v3.1a/US). For additional information, please see the following article in the Microsoft Knowledge Base: Q156963 XFOR: Korean Characters Are Corrupted by the MS Mail Connector Additional query words: 4.0a DBCS KOR ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange400 kbZNotKeyword2 Version : winnt:4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.