SMTPSVC May Strip Message Body When Message Contains BCC

ID: q216160

The information in this article applies to:

SYMPTOMS

The Microsoft Commercial Internet System (MCIS) version 2.0 SMTPSVC service on a computer running Windows NT version 4.0 Service Pack 4 may strip the message body when a message contains bcc information.


CAUSE

The message body is only stripped if the bcc information immediately precedes the message body contents.


RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual fix. For information on obtaining the latest service pack, please go to:

For information on obtaining the individual fix, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:
http://www.microsoft.com/support/supportnet/overview/overview.asp

NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:
Q154871 Determining If You Are Eligible for No-Charge Technical Support


WORKAROUND

To work around this problem, avoid the use of bcc information with messages delivered.


STATUS

Microsoft has confirmed this to be a problem in Microsoft Commercial Internet System version 2.0. This problem was first corrected in Windows NT version 4.0 Service Pack 5.


MORE INFORMATION

Additional query words: mcis hotfix hot fix qfe quick engineering patch 


Keywords          : nt4sp5fix 
Version           : winnt:2.0
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: July 2, 1999