DOCUMENT:Q166614 10-FEB-2000 [exchange] TITLE :XFOR: Attachments Migrated from ccMail Are Not Viewable PRODUCT :Microsoft Exchange PROD/VER:winnt:5.0 OPER/SYS: KEYWORDS:kbusage exc5 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Fax attachments migrated from cc:Mail may not be viewable from the client mailbox. Fax attachments in user messages do not migrate properly from cc:Mail DB version DB6. Some of the attachments are missing extensions and none are in the correct PCX format. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K For additional information on similar behavior in Exchange Server version 5.5, click the article number below to view the article in the Microsoft Knowledge Base: Q184053 Fax from cc:fax to Exchange Recipient Is Not Readable Additional query words: ====================================================================== Keywords : kbusage exc5 Technology : kbExchangeSearch kbExchange500 kbZNotKeyword2 Version : winnt:5.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.