PRJ98: MS Project Stops Responding with Resource Work Contour

ID: q174734

The information in this article applies to:

Microsoft Project 98 for Windows

SYMPTOMS

In Microsoft Project 98, when you do any of the following

Apply a resource view in a project.

-or-

Open a project where a resource view is the active view.

-or-

Save a file in the Microsoft Project Database (*.MPD) format.

you may receive one of the following error messages.

Windows 95

This program has performed an illegal operation and will be shut down. If the Problem persists, contact the program vendor.

If you click Details, you receive an error message similar to the following:

WINPROJ caused an invalid page fault in module KERNEL32.DLL at <address>.

Windows NT

The instruction at "<address>". The Memory could not be "written".

Click on OK to terminate the application.

CAUSE

This error occurs if the following conditions are true:

There are more than 320 disjoint (unique) edited values in the resources' Work field contour.

NOTE: Disjoint means that each of the values in a set of numbers is unique. For example 1,2,3,4,5 is disjoint but 1,2,3,1,2 is not.

-and-

You save, close and then reopen the file, under any of the following conditions:
- The file is in a resource view when opened (the error will occur).
- The file is in a task view when opened, and you then apply a resource view or report.
- You save the file in the MPD format.

WORKAROUND

To work around this problem, do not exceed 320 unique edited resource contour values.

If you save the file in a resource view with more than 320 unique edits, you must re-create the file. If you save the file in a task view, you cannot use a resource view or you will receive the error described in the "Symptoms" section of this article.

STATUS

Microsoft has confirmed this to be a problem in the versions of Microsoft Project listed above.

This problem was corrected in Microsoft Project 98 for Windows, Service Release 1 (SR-1).

For additional information about obtaining and installing SR-1, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q185102
TITLE : PRJ98: How to Obtain and Install MS Project 98 SR-1

MORE INFORMATION

Additional query words: hang hung crash crashed locks locked frozen freezes crashing quit quits stopped crashes auto lockup freeze break won't respond waiting near memory stops responding hangs lock up fail


Keywords          : kberrmsg kbdta projwin 
Version           : WINDOWS:98
Platform          : WINDOWS 
Issue type        : kbbug

Last Reviewed: July 19, 1999