WD98: Text Changed to Unreadable or Incorrect Characters

ID: q194388

The information in this article applies to:

Microsoft Word 98 Macintosh Edition

SYMPTOMS

When you edit text in your document, the text may be changed into unreadable or incorrect characters. For example the text may be changed into characters such as the lowercase umlaut "Y" (the ASCII character 255).

This problem occurs when the following conditions are true:

You are editing a long document.
The document contains multiple floating images.
The Allow Fast Saves check box is selected on the Save tab of the Preferences dialog box (on the Tools menu, click Preferences).

RESOLUTION

To correct this problem, obtain the Office 98 Update for Mac OS 8.5. For more information about the Office 98 Update for Mac OS 8.5, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID:
   TITLE : OFF98: How to Obtain and Install Office 98 Update for Mac OS 8.5

To temporarily work around this problem, follow these steps:

1. On the Tools menu, click Preferences, and click the Save tab.

2. Click to clear the Allow Fast Saves and Save AutoRecover Info Every

   check boxes.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Word 98 Macintosh Edition. This problem has been corrected in the Office 98 Update for Mac OS 8.5.

Additional query words: underscore

Keywords          : kbdta
Version           : MACINTOSH:98
Platform          : MACINTOSH
Issue type        : kbbug

Last Reviewed: February 10, 1999