X400: Characters with Diacritical Marks Aren't Encoded Properly

ID: Q194711

The information in this article applies to:

SYMPTOMS

When you send a message that contains characters with diacritical marks through the Microsoft Mail Gateway to X.400, the characters with diacritical marks are not encoded properly.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

   http://support.microsoft.com/support/supportnet/default.asp

The English version of this fix should have the following file attributes or later:

   File Name      Version
   ----------------------
   X400gate.exe   3.2.1

This hotfix has been posted to the following Internet location as X400gy2k.exe:

   ftp://ftp.microsoft.com/bussys/mail/gateways-public/All-Y2K/ 

NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q154871
   TITLE     : Determining If Your Product Is Eligible for No-Charge
               Technical Support

STATUS

Microsoft has confirmed this to be a problem in Microsoft Mail Gateway to X.400 version 3.2.

MORE INFORMATION

The following diacritical marks are the most common:

For additional information about diacritical marks, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q98999
   TITLE     : Diacritical Marks Described and Explained

Keywords          : MailGWX400 
Version           : MS-DOS:3.2
Platform          : MS-DOS
Issue type        : kbbug
Solution Type     : kbfix

Last Reviewed: November 4, 1998