DOCUMENT:Q165482 18-DEC-1999 [exchange] TITLE :XFOR: Connector for cc:Mail Fails With Some Non-US Time Zones PRODUCT :Microsoft Exchange PROD/VER:winnt:5.0,5.5 OPER/SYS: KEYWORDS:kbusage exc5 exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 5.0, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== The Microsoft Exchange Connector for Lotus cc:Mail fails to work properly with some time zones outside the United States. Mail is returned to the Microsoft Exchange Client sender with the following error message: Invalid time zone, cannot send. RESOLUTION ========== On the computer running Microsoft Exchange Server that has the Connector for cc:Mail installed, perform the following steps: 1. In Control Panel, click Regional Settings. On the Regional Settings tab, select English (United States) and select the Set As Default check box in the lower left corner. 2. Click the Input Locale tab and under Input Locales, select English (United States) and make US the default Locale. 3. Restart the Connector for cc:Mail 4. Confirm that the messages can flow now from Exchange Server users to cc:Mail users. Additional query words: CCMail ====================================================================== Keywords : kbusage exc5 exc55 Technology : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2 Version : winnt:5.0,5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.