PRB: Simple MAPI Messages Appear Incorrectly in Some Clients

ID: Q173851

The information in this article applies to:

SYMPTOMS

When viewing a message in the Netscape Navigator mail client, one or more of the following may be true:

However, when the same message is viewed in the Microsoft Windows Messaging client, Microsoft Exchange, or Microsoft Outlook, it appears as desired.

CAUSE

The message is being sent to a one-off address, and MAPIResolveName was not called. (One-off addresses are used to send messages to recipients that do not have a corresponding entry in any of the session's address book containers.)

RESOLUTION

Before sending the message, call MAPIResolveName to force the one-off address to be resolved by MAPI.

MORE INFORMATION

You can specify addresses that are not in the address book with the following format:

   Display name[Address type:E-mail address]

There are six components to this format:

1. Display name (Optional) -- If not present, MAPIResolveName uses the

   visible part of the e-mail address as the display name. May include
   blanks.

2. [ (Required) -- Delineates the start of the type and address
   information.

3. ] (Required) -- Delineates the end of the type and address information.
   If anything other than white space follows this character, the entry is
   not treated as a custom recipient.

4. Address type (Required) -- Type of address; maps to a specific address
   format (such as SMTP or FAX).

5. : (Required) -- Separates the address type from the e-mail address.

6. E-mail address (Required) -- Address of the recipient. May include

   blanks.

REFERENCES

For more information on One-Off Addresses, see the topic in the Platform SDK under Win32 Messaging.

Netscape Navigator is manufactured by Netscape, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Keywords          : SMapiCMC XCLN 
Version           : WINDOWS:1.0
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: September 16, 1997