Err Msg: The Audio Device Does Not Support PCM Capture at the Sampling Rate Requested

ID: Q233300

This article discusses a Beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this Beta product. For information about obtaining support for a Beta release, please see the documentation included with the Beta product files, or check the Web location from which you downloaded the release.

The information in this article applies to:

Microsoft Windows Media Services version 4.0

SYMPTOMS

When you try to encode live content with the Windows Media Encoder version 3.0 or 4.0, the following error message occurs:

The audio device does not support PCM capture at the sampling rate requested.

CAUSE

This error can occur if you have an 8-bit sound card installed or have the sound card driver installed incorrectly.

MORE INFORMATION

The Windows Media Encoder only supports 16-bit audio formats; 8-bit sound cards do not support this format. If your sound card is 16 bits or greater, you may not have the sound card driver installed correctly, or you may not have the correct sound card driver.

Additional query words: netshow


Keywords          : kberrmsg 
Version           : :4.0
Platform          : winnt 
Issue type        : kbprb

Last Reviewed: July 2, 1999