DOCUMENT:Q167247 08-JAN-2000 [exchange] TITLE :XFOR: Dirsync Fails to Import Addresses with Template Info PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0,5.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The directory synchronization agent may incorrectly ignore some incoming addresses if the first line provided with template information contains more than 32 characters. An examination of the incoming Srvupds.glb file may show entries similar to this one: A Doe, John SNADS:NETWORK/POSTOFFICE/JOHND M Doe, John SNADS:NETWORK/POSTOFFICE/JOHND - ATTRIBUTE 1:/ATTRIBUTE DATA - ATTRIBUTE 2:/ATTRIBUTE DATA - ATTRIBUTE 3:/ATTRIBUTE DATA This particular entry fails because the line for "ATTRIBUTE 1" is more than 32 characters long. WORKAROUND ========== To work around this problem: - Modify the transaction to be shorter than 32 characters. Additional query words: SNADS ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange500 kbExchange400 kbZNotKeyword2 Version : winnt:4.0,5.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.