ACC97: Large Bitmap with Same Name as Database Causes Crash on NT

ID: Q199407


The information in this article applies to:


SYMPTOMS

On Microsoft Windows NT 4.0 Service Pack 3 (SP3), if you try to open a Microsoft Access 97 database from a folder that also contains a large bitmap with the same name as that database, you may receive a fatal error.

On Microsoft Windows NT 4.0 Workstation SP3, you see a blue screen with the following STOP error message:

STOP: 0x0000001A (00041284, 0x00A80000, 0x00000000, 0xc0502000)
Then, you must restart the computer.

NOTE: The first parameter in this case will always be 00041284. The other parameters will vary, depending on the system configuration.

On Microsoft Windows NT 4.0 Server Service Pack 3 (SP3), you may see the STOP error message or the system may stop responding (hang). In either case, you must restart the computer.

NOTE: This error is more likely to occur if the bitmap is over 1.5 megabytes (MB) in size.

NOTE: This problem does not occur in Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows NT 4.0 Service Pack 4 (SP4).


RESOLUTION

Move the bitmap to another folder or rename it so that it does not exactly match the database name.


STATUS

Microsoft has confirmed this to be a problem in Microsoft Access 97.


MORE INFORMATION

Steps to Reproduce Problem

WARNING: Following these steps will cause a general protection fault on your computer. Make sure you save and close any open work on your computer before following these steps.
  1. In Microsoft Windows NT Service Pack 3 (SP3), open Windows Explorer, and create a folder called Test.


  2. In Access 97, create a new database called TestDB.mdb in the Test folder.


  3. Close Access 97.


  4. Press the PRINT SCREEN key to make a copy of your computer screen.


  5. Open Microsoft Paint and click Paste on the Edit menu.

    Note that you receive the message, "The image in the clipboard is too large for the bitmap."


  6. Click Yes.


  7. Save the new bitmap as TestDB.bmp in the Test folder and close Microsoft Paint.


  8. In Windows NT Explorer, open the Test folder and double-click TestDB.mdb.


Note that you either receive a blue screen with a STOP error or the system may hang.

Additional query words: pra ipf dump stack


Keywords          : kbdta 
Version           : WINDOWS:97; winnt:4.0
Platform          : WINDOWS winnt 
Issue type        : kbbug 

Last Reviewed: May 13, 1999