DOCUMENT:Q165396 09-MAY-1999 [exchange] TITLE :XFOR: Err Msg: Message Contains Duplicate E-mail Address PRODUCT :Microsoft Exchange PROD/VER:WinNT:4.0,5.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Microsoft Mail Connector from Microsoft Exchange Server, you may receive the following error message from the Microsoft Mail Connector Interchange (MSMI): Event ID: 2117 Type: Warning Source: MSExchangeMSMI Category: NDR Description: Non delivery report generated. From: // Subject: [030] Message contains duplicated Email address. Mail item was not delivered to: // A non-delivery report (NDR) is generated and sent to the originator of the message. CAUSE ===== The [030] message means the MSMI found duplicate e-mail addresses when it tried to match the address against the directory. RESOLUTION ========== To resolve this problem: - Check for the existence of duplicate addresses in the Exchange Server Global Address List (GAL); to do this, on the Tools menu, click Find Recipients and search in the Exchange GAL. Delete duplicate addresses. ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange500 kbExchange400 kbZNotKeyword2 Version : WinNT:4.0,5.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.