DOCUMENT:Q166147 18-DEC-1999 [exchange] TITLE :XFOR: Error Adding Connection to Microsoft Mail Connector PRODUCT :Microsoft Exchange PROD/VER:winnt:5.0,5.5 OPER/SYS: KEYWORDS:kbusage exc5 exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 5.0, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you create a direct connection to a Microsoft Mail postoffice using the Microsoft Exchange Server Microsoft Mail Connector, the following error message may be displayed: A postoffice with the name already exists on the network. Enter a different name. CAUSE ===== There may be an erroneous postoffice definition in the Microsoft Exchange shadow postoffice. RESOLUTION ========== To resolve this problem: 1. Map a drive to the Exchange Server shadow postoffice. The shadow postoffice is shared on Exchange Server with the hidden sharename MAILDAT$. 2. Run the Microsoft Mail Administrator program, Admin.exe, against the shadow postoffice and look at the External postoffice definitions. If there is an entry for the postoffice you are attempting to connect to, remove this entry. You should now be able to add a connection for that postoffice in the Microsoft Mail connector. Additional query words: ====================================================================== Keywords : kbusage exc5 exc55 Technology : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2 Version : winnt:5.0,5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.