DOCUMENT:Q162833  18-DEC-1999  [exchange]
TITLE   :XFOR: Event 283 May Occur When Running the Migration Wizard
PRODUCT :Microsoft Exchange
PROD/VER:winnt:4.0,5.0
OPER/SYS:
KEYWORDS:kbusage exc4 exc5kbbuglist

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The information in this article applies to:

 - Microsoft Exchange Server, versions 4.0, 5.0 
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SUMMARY
=======

When you use the Microsoft Exchange Migration Wizard to migrate accounts to a
Microsoft Exchange Server computer, the following error may be generated in the
Application event log

   Event ID: 283
   Source: MSExchangeMIGDS
   Description: Could not remove object <UserID> because the directory
   service reported the following error: Changes cannot be written to
   this directory object. Try connecting to a Microsoft Exchange
   Server computer in the same site as this object.

where <UserID> is the ID of a user who already exists on the Microsoft
Exchange server.

MORE INFORMATION
================

This error may occur if you have insufficient rights or permissions to the
Microsoft Exchange Directory. In this case, make sure that you are logged into
the Windows NT domain as a user with sufficient access to the Microsoft Exchange
Directory.

This error may also occur if an existing mailbox or custom recipient is homed on
one server in a site and an attempt is made to migrate an account to a server in
a different site. Microsoft Exchange will attempt to remove the existing
recipient from the target server and replace it with a new mailbox for the
migrated account. Since the recipient does not actually exist on the target
server (it is homed on another server in another site), it cannot be removed. To
migrate these users, it will be necessary to remove the existing recipients from
their home server. To do this, perform the following steps:

1. Log on to the Windows NT domain using the Microsoft Exchange Service Account
   or an account that has administrative permissions for the Microsoft Exchange
   Server.

2. Use the Microsoft Exchange Server Administrator program to remove the custom
   recipient or mailbox object for the user that you are trying to migrate from
   the appropriate recipients container.

3. Allow time for directory replication to occur between the recipient's home
   server and the target server. This will remove the user from the Global
   Address List (GAL) of the target server. If you wish to force directory
   replication to occur, select the Update Now button located on the General tab
   of the target server's Directory Service Properties dialog.

4. Run the Microsoft Exchange Migration Wizard again.

Additional query words: XADM

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Keywords          : kbusage exc4 exc5 kbbuglist
Technology        : kbExchangeSearch kbExchange500 kbExchange400 kbZNotKeyword2
Version           : winnt:4.0,5.0
Issue type        : kbbug
Solution Type     : kbfix

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